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Our official flagship store, a brand direct operation store, can be authorized, issue invoices, offer wholesale services, and provide one-piece consignment. We sincerely invite those with aspirations to cooperate with us as agents for wechat business group buying, offline gifts, live-streaming by Internet celebrities, points redemption, and second-tier e-commerce channels. (Due to brand maintenance, our company does not currently support Pinduoduo, Xianyu, or distribution agency. Please do not contact us. Thank you!)" Welcome to consult the online customer service of our store for more information!
After-sales standards for distributors
1) Support 7-day no-reason return and exchange (both return and dispatch shipping costs are borne by the customer)
2) Quality issue machines: Provide one replacement and repair service within one year (except for quality issues caused by human factors)
If quality problems occur within 30 days after the order is signed for, our company will bear the round-trip shipping costs.
If quality problems occur within 31 days to 1 year after the order is signed for, the customer shall bear the return shipping cost, and our company shall bear the replacement cost.
3) All returned products must not be sent by SF Express. Please use regular Courier services (such as ZTO Express, Yunda Express, etc.) for return. If cash on delivery is used, our company will directly refuse to accept them. Please be informed!